Import Dept. Account Specialist  ~ Position Opening (August 01, 2022)          
J.W. Allen & Company, Inc. is forward-thinking, technologically driven global logistics provider dedicated to designing cost effective door-to-door international transportation solutions complemented by high quality customer service tailored to meet individual client needs.
Seeking a Pro-Active, Self-Motivated Individual for Import Operations ~ Air & Ocean Cargo
Ability to use transportation computer-based software and Microsoft Office related programs
Excellent oral and written communication skills required
Problem identification skills must be balanced by problem resolution capabilities
Working knowledge of CBP requirements as outlined in 19 CFR is a plus but not necessary
Working knowledge of international import transportation and operations is a plus but not necessary
Job Description / Responsibilities:
A fundamental understanding of the processes and documentation requirements involved in int’l shipping
Customs clearance of air and ocean import shipments including coordination of inland transportation
Efficiently process import documentation including commercial invoices, waybills / ocean bills of lading, and related documents to include client invoicing, AP invoices and miscellaneous responsibilities
Efficiently identify the most cost-effective solution based on each clients’ shipment specific needs
Accurately input data and efficiently process import shipments in accordance with U.S. law and regulation
Handling knowledge of special products (Temperature Controlled, Hazardous, etc.) is a plus
Communicate effectively, directly and indirectly, with clients, vendors, co-workers, government agencies, and industry partners via phone and email to complete challenging tasks in a time sensitive manner
Maintain account profitability & identify revenue increasing opportunities by negotiating vendor pricing and quoting clients
Nurture present client relationships while developing new clientele
Proactively communicate trade and regulatory information to customers
Assistance in other departments could be required as needed
Skill Requirements:
Must be a highly motivated and detail-oriented team player
Must be dedicated to providing high quality customer service
Must possess excellent decision-making skills
Ability to learn, adapt, and thrive under pressure
Proven organizational and time management skills
Desired Experience:
Import Customs clearance experience is a plus but not required
High School Diploma / Equivalent
Benefits offered:
Medical, dental, vision, life, long-term and short-term disability available
401k Retirement program and Flexible Spending Account (FSA) plan available
Continuing education & training program
Fast-paced, challenging, fun and rewarding work environment

Send resumes via Email to  or via fax to (504) 464-0182.


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