October 20, 2011 – A few minutes ago our office experienced a catastrophic AT&T cable line failure in our area. At the present time we are without any phone service at all. Construction workers in the area severed a major underground cable which services our entire local area. AT&T has advised the failure and related infrastructure will take approximately 24 hours to fix. As our computer servers are housed in an off-site data center with multiple modes of connectivity, all other facets of our operations are functioning properly.

We are encouraging all communications to be forwarded via e-mail as all accounts are working properly and are being closely monitored to ensure the timely handling of any and all business related issues. In the event of emergency, please contact the following persons as needed for immediate assistance.

Jerry Becnel – Cell No. – (504) 812-4774
Kristi App – Cell No. – (504) 452-2290
Beth Raymond – Import Department – Cell No. – (504) 439-0657
Bill Yennie – Export Department – Cell No. – (504) 905-4468

An additional update will be forthcoming when this issue has been recified and our phone lines are once again operational. Your understanding and cooperation during this time is greatly appreciated.